Privacy Policy

Introduction

At Peka Projects (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. We inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.

The administration office of Peka Projects is in Durban, South Africa.
We are committed to protecting your privacy in accordance with South Africa’s Protection of Personal Information Act (POPIA).

Scope

This Policy applies to Peka Projects’ website, domain, applications, services, and products.

This Policy does not apply to third-party applications, websites, products, services, or platforms accessed through links we provide. These sites are independently owned and operated and have their own privacy practices. Any Personal Data you provide to these websites is governed by the third-party’s privacy policy. We cannot accept liability for the actions or policies of these independent sites.

Processing Activities

This Policy applies when you interact with us by:

  • Making use of our applications and services as an authorised user
  • Visiting any of our websites that link to this Privacy Statement

What Personal Data We Collect

Types of Personal Data

When you make an enquiry or purchase, or attempt to do so, we may collect:

  • Account information (name, email, password)
  • Payment information (billing address, phone number, credit/debit card or other payment method)
  • Location data

When you use our products and features, we may also collect:

  • Account information
  • Payment information
  • Location data

How We Collect Personal Data

From You

You may provide personal data via forms, correspondence, or using our products and services. This includes when you:

  • Create an account or purchase products
  • Use our products or services
  • Express interest in our products or services
  • Subscribe to our newsletter
  • Complete voluntary surveys
  • Contact us with inquiries or support requests
Automated Technologies

As you interact with our website, we may automatically collect:

  • Device data
  • Usage data
  • Contact data (e.g., incomplete orders, abandoned baskets)

We collect this data using cookies and server logs.

Third Parties

We may receive Personal Data from:

  • Another individual purchasing gifts for you
  • Analytics providers such as Google
  • Social media platforms if you log in using them
  • Communication services where you give permission to access data
  • Organisations sharing data for fraud prevention or credit risk purposes
  • Providers of technical, payment, and delivery services

If you provide Personal Data relating to other individuals, you confirm you have the authority to do so and acknowledge it will be used according to this Policy.

Device and Usage Data

We collect information automatically through cookies and similar technology. You can control or disable cookies via your browser, but some features of the website may not function properly if cookies are turned off.

Data from Third Parties

We may receive your Personal Data from third-party partners and service providers. This data is collected and controlled by the third party. We do not control how third parties process your data, but you have the right to review and rectify this information. If a third party is unresponsive, you may contact the Data Protection Officer at Peka Projects.

Purpose and Legal Basis for Processing

We collect and use Personal Data to provide, maintain, and improve our services, including:

  • Delivering your products or services
  • Fulfilling orders
  • Communicating relevant information and marketing (with your consent)

Third Party Tools

We use third-party tools to store or process data, including:

  • Enquiry forms
  • Our booking system

International Data Transfer

Where possible, we store and process data on servers within your region. Your data may be transferred to servers outside your country; we take steps to protect it in accordance with applicable law.

Sharing and Disclosure

We share Personal Data only as outlined in this Policy or at the point of collection.

Analytics

Google Analytics may be used to understand website usage; opt-out here

Marketing

Targeted marketing is used with consent; opt-out available via Digital Advertising Alliance and NAI.

Legal Requirement

We may disclose Personal Data to comply with legal obligations or protect our rights and property.

Service Providers

We may share Personal Data with service providers, consultants, agencies, or contractors to improve our services.

Cookies

What are Cookies

A cookie is a small file with information that your browser stores on your device. This file may be shared with the site owner or partners and helps improve your experience.

How We Use Cookies

  • Strictly Necessary: Required for the website to function.
  • Analytics: Used to improve service and understand user behaviour.

Retention & Deletion

We retain your Personal Data only as long as necessary to fulfil the purposes it was collected for or as required by law. When no longer needed, data is deleted or anonymised.

Children’s Privacy

We do not knowingly collect Personal Data from children under 18 unless provided by parents for enquiries or enrolments.

Your Rights for Your Personal Data

Depending on your location, your rights may include:

  • Right to Access
  • Right to Rectification
  • Right to be Forgotten
  • Right to Object
  • Right to File a Complaint
  • Right to Withdraw Consent

Contact Us

To request data, unsubscribe, or exercise your rights, email admin@pekobaprojects.co.za.